Affiliate FAQ 2022: Partner with UTP

By December 1st, 2023 No Comments


UTP Affiliate FAQ:

For companies looking to add merchant services to their existing sales portfolio, partnering with UTP is a great way of adding an extra stream of income to your business. UTP has proven time and time again that partnering with us is a fantastic asset. We combine industry leading rates and impeccable ongoing support. Naturally companies considering partnering with us will have questions about our affiliate model.

At UTP we value transparency and honesty, so we have created this handy guide of the most frequently asked questions from those partnering with us.

 What is an affiliate?

Becoming an affiliate means you can promote merchant services and earn  commission whenever a sale is made live. Not only will you have your base business income, but you will have the added layer of income from partnering with us. We want to help you make more money for your business!

 Why become an affiliate?

Do you already speak to merchants and want to be able to earn extra income? By joining our affiliate scheme you are making money for your business simply by recommending our services. We believe in building good relationships with our affiliates, paying you promptly for your work and always being on the other end of the phone to provide you with any support you need. This isn’t a one-sided partnership there for you to give ongoing support if you need it.

Is there a start up cost for becoming an affiliate with UTP?

There is no start up fees for partnering with UTP. We have built an affiliate program that only works to benefit you, if you’re already selling into a business-to-business environment you’re already well on your way to making extra money.

 How is UTP’s pricing structured?

UTP strives to have the most competitive rates in the industry. We have a business focused approach to pricing, we look at what type and volume of business you are dealing with and tailor the rates and fees to suit.

How is the residual worked out?

Residual payments are based on the turnover which is paid a month in arrears. There is no set amount each month as this is dependent on turnover and card user profile, etc. Unlike a lot of our competitors, the percentage paid is on the gross profit made by UTP, rather than net profit. We do not levy a service charge or impose additional fees.

How long does it take to process a deal?

Our typical turnaround time is 3 working days.

What happens if I come onboard and struggle to make sales?

We believe in partnerships in their truest form. It is a two-way relationship, and we are here to provide ongoing support. There are different options we can look at to keep your sales active. You will have an affiliate manager who will be able to help and guide you in order to help bring in sales.

Is there a limit on sales?

No, you can put through as many sales as possible, we don’t want to limit your potential earning opportunities! If you’re dealing with a large deal, or just need support, contact our team as we would love to help.

What are Merchant Services?

Merchant services are a specific type of financial service that focuses on providing all the infrastructure businesses need to accept payments from their customers. This includes a range of physical and digital solutions such as card terminals, point of sale (POS) systems, payment gateways and merchant accounts allowing payments to be made in store, online or over the phone.

What type of business do I need to have to become an affiliate?

There is no restriction on the type of business you can be. For example if your business is in utilities, accounting, or telesales, we want you to add a string to your bow and be able to add merchant services to the services you can provide to your customers.

Which Acquirer/Bank do you use?

UTP are proud partners of Barclaycard, one of the UK’s largest financial institutions. We are also officially licensed by MasterCard and Visa.

What documentation is required to join as an affiliate?

At UTP we have made joining our affiliate program quick and easy so only requires:

-Company name

-Company number

-Registered Address

-Director Name, Email address, Contact Number

Does the affiliate require a certain number of employees in order to partner with UTP?

There is no limit to the number of employees within your company and as you expand UTP will work alongside you to offer training on our services and solutions. This support is available throughout the partnership.

How is training completed with large teams?

We offer both remote and face to face training depending on your needs We will always endeavour to work around the needs of your business.

What card terminals do you use? What type of card terminals can be accepted?

UTP uses both Pax and Ingenico brand card terminals. Our card processing merchant accounts will enable you to process the full range of MasterCard, Visa credit and debit cards. Our terminals can also process contactless card payments. With our extensive range of payment options, we offer a payment solution suitable for any merchant.

Can UTP offer customers the ability to take online and over the phone payments?

Yes, UTP offers e-commerce and Virtual Terminal Solutions that are designed for businesses who require the following:

-A card payment facility for an existing e-commerce website

-Mail Order/Telephone Order Businesses who need to take card payments but do not want a physical terminal

Do I administer the paperwork?

An internal team can load the application for you which you can discuss further with your partner manager upon joining.

Can I just refer?

We do have a referral program, you can discuss this with your partner manager to ascertain the correct partnership model for you.