Credit Card Machine Buyer’s Guide
You want to start accept credit cards but don’t know where to start? – Please keep reading for our credit cad machine buyer’s guide on what you need and the steps you need to follow to start accepting card payments from your customers.
You need an account with a organisation called a “Card Acquirer“. The Card Acquirer will process credit and debit card payments on your behalf and will deposit the funds in your chosen bank account. The services provided by the Card Acquirer are called “Merchant Services”. When you open an account with UTP we will create a merchant services account for you with Barclaycard Payment Acceptance, one of the largest acquirers in the UK. The charges for your merchant account will be calculated as a small percentage of the value of each transaction processed. The percentage is dependant on the industry in which you operate and the total value of transactions you process.
You need to decide how quickly you want to receive your funds. The options are as follows:
- Standard Settlement – You receive your funds two to three business days after the transaction was processed on the card machine or payment gateway;
- Faster Processing – You have the option to receive the funds within one hour from the time the transaction was processed on the card machine or at the end of your trading day. The Faster Processing service is exclusive to UTP and is available on request. Please click here for further information on Faster Processing. Please note the Faster Processing Service is only available with a physical card machine.
You need to decide how you want to take card payments e.g. do you want to use a physical card machine which you pass to your customers, do you want to take payments on your website or do you want to take payments over the phone etc. There are five options as follows:
|Card Machine or Payment Method||Physical Machine||Alternative Name||Details|
|Countertop Card Machine||Yes||Fixed Card Machine, Static Card Machine, Fixed PDQ Machine||This machine has to remain plugged in to a power supply and a fixed broadband router. It is designed to stay in one location e.g. next to your cash register or EPOS System. |
There are two versions of the fixed card machine depending on whether you want a separate PIN Pad which your customers can use to securely enter their PIN number.
|Countertop Card Machine with PIN Pad||Yes||Fixed Card Machine, Static Card Machine, Fixed PDQ Machine||This solution is the same as the Countertop Card Machine (see above) however it also has a separate PIN entry attachment which your customers can use to securely enter their PIN number. This avoids the need to pass the machine over to your customers when taking a payment.|
|Portable Card Machine||Yes||Wireless Card Machine, WiFi Card Machine, Bluetooth Card Machine||This machine is battery powered and is designed to connect to a WiFi network. It is suitable if you want to move your card machine around your store or business, or you want to offer a pay-at-table solution in a restaurant or other hospitality venue. |
If you don't have a WiFi network available, a second version of the portable card machine is available which utilises Bluetooth Technology.
|Mobile Card Machine||Yes||Wireless Card Machine, GPRS Card Machine, 3G Card Machine||Similar to the portable card machine, this device is battery powered however it connects to the mobile phone network rather than WiFi. This means that the machine can be used anywhere there is a mobile phone signal and is suitable for businesses which need to take card payments off-site. |
UTP’s mobile card machines are configured with roaming SIM cards which allow them to seamlessly roam across the Vodafone, EE or O2 mobile networks.
The devices are particularly useful for home delivery, mobile traders and organisations which trade from different locations e.g. trade fairs.
|Virtual Terminal||No||Virtual Card Machine||A Virtual Terminal allows you to take card payments on a PC, tablet or smartphone or any device which has an Internet browser. Using the web browser the card details are entered directly into UTP’s Payment Gateway and are then sent to Barclaycard for processing. Customers do not have the ability to enter their credit card PIN number and it is therefore designed for taking payments over the phone rather than face to face. |
Card receipts can be sent to customers by email.
One virtual terminal solution can be used with multiple staff members and it is therefore ideal for teams which take payments from customers over the phone e.g. taxi dispatch, call centres etc.
|eCommerce Payment Gateway||No||Payment Gateway||If you want to take card payments on your website, you need the following:|
(1) A website which has an ecommerce shopping cart module;
(2) A payment gateway.
There are lots of ecommerce shopping cart solutions available such as Woocommerce and Magento and UTP’s Payment Gateway is compatible with the majority. Please click here for further details.
UTP’s Payment Gateway is easy to configure and used by thousands of merchants across the UK.
Which Solution is Right For Me?
We have listed below a range of different business types and examples of which machines or payment solutions would typically be used in each. If your business type is not listed below, please feel free to contact us on 0330 99 99 300 to discuss your specific needs.