UTP Heads to Manchester – Come and join us!
Manchester here we come! We are proud to announce that we will soon be opening a new office in Manchester to better serve our existing customers and to welcome our growing list of new clients as more and more businesses choose to make savings with UTP. We have chosen the great city of Manchester owing to the fantastic talent pool the city has to offer, as well as the excellent infrastructure and links with other major UK commerce hubs. We look forward to becoming an integral part of the vibrant local community and contributing to job growth even in these challenging and uncertain times.
As we grow as a company, we are looking for talented, enthusiastic, and motivated individuals to grow with us. We will soon be recruiting for a number of roles based in our new Manchester office. We are seeking candidates with previous call centre experience who thrive working in a fast-paced environment. We recently asked some of our experienced members of staff to describe some of the qualities needed to be a successful Telemarketing Executive, and here is what they said:
Driven: We as a company believe that you should be rewarded for your successes, and this is reflected in our generous commission scheme. It’s simple – the more you put in, the more you will get out, so it is vital for candidates to be driven.
Coachable: Everyone has to start somewhere. We provide extensive in-house training to ensure you the best opportunity to succeed. Whether you have spent years in the industry, or you have never called a potential customer before, we will work with you to make sure you are comfortable and confident before interacting with live customers. Throughout your UTP journey you will receive constant feedback and tutoring, so the ideal candidate should be willing and ready to learn.
Organised: This may seem obvious, but success as a telemarketer takes more than rapport with the potential customer. It is vital that records are kept correctly, workspaces are tidy, and company policy and regulations are adhered to. A successful telemarketer can only be an organised individual.
Persistent: Success is a marathon, and not a sprint. It is inevitable that some days will be discouraging. The key to succeeding is how you respond to this: keeping a positive, can-do attitude even in the face of difficulties will allow you to overcome those difficulties in the end. Getting up in the morning after a disappointing day and getting back at it with a smile goes a long way!
Adaptable: UTP is a fast paced, exciting place to work. No two calls are the same, and as a telemarketer you must be able to think on your feet and react to situations as they arise. We value initiative and reward those who rise to handling situations they may not have been previously familiar with.
Punctual: UTP is built around businesses – and we operate within business hours. This means time is very precious! It is vitally important for the candidate to be prompt and on time to work. We understand that the unexpected can sometimes happen, but you can only succeed if you are present!
These are just some of the key qualities it takes to be a telemarketer, but don’t be too daunted, we have had years of experience in training and nurturing our staff to become the best they can be. We strongly believe in investing in people, and building a sense of community, with frequent team days out and activities. You can check out some of these on our social media.
This is an exciting opportunity to be part of a company which is not only expanding within the UK, but beyond. UTP now has operations in Gibraltar and the Republic of Ireland as well as ambitious plans for the future. We have been shortlisted at the Card and Payments Awards for our innovation, and this is one of the cornerstones of our success. However, our long-term success depends on finding talented, hard working people who are willing to put in the work and see the rewards of their efforts. If that sounds like you, please register your interest and get in touch!
We also have roles available in our Reading and Hastings offices, for a current list of vacancies, please check our careers page here which is frequently updated. We look forward to hearing from you, and we can’t wait to take up our place in the fantastic city of Manchester.