Embracing the future of payments: digital wallets and Tap-to-Pay methods

Digital Wallet Title Image


As technology advances, so does the way we make payments.

Consumers prefer fast, secure, and convenient payment methods. Digital wallets and tap-to-pay methods are leading this change. At UTP, we help small and medium businesses stay ahead. We offer diverse payment solutions, including physical card machines and eCommerce payment gateways.


What is a digital wallet?

A digital wallet is a software system that securely stores our payment information and passwords. You will usually find yours in your iPhone or Android smartphone. These wallets hold data from credit and debit card information to loyalty cards. By eliminating the need for a physical wallet, digital wallets offer us an efficient way to manage finances and make purchases.


Why use a digital wallet?

Digital wallets, also called electronic wallets or e-wallets, are very popular. In fact, 93% of all card payments under £100 are made using contactless solutions. The rise in smartphone users and mobile technology advancements has driven this growth. Digital wallets make transactions faster and easier for both consumers and businesses.

As the use of cash continues to decline, the amount of people using digital wallets to pay is increasing. Digital wallets offer unmatched convenience. They allow us to access all our payment methods in one place without carrying multiple cards. The speed of transactions is another key benefit; a quick tap or scan completes the purchase, reducing checkout times. Digital wallets also enhance security. Features like encryption and biometric authentication make them safer than traditional wallets.


How do digital wallets work?

Digital wallets use advanced technology to store and retrieve digital information securely. They typically work through apps on smartphones, smart watches, tablets, or computers. We make payments by tapping our device at a point-of-sale terminal or through online transactions. Digital wallets use near-field communication (NFC) technology, QR codes, or other secure methods to complete transactions.


Hot vs. Cold Digital Wallets

Digital wallets fall into two types: hot wallets and cold wallets.

  • Hot Wallets: These are internet-enabled and connect to the user’s bank account or cards in real-time through apps. Most digital and mobile wallets are hot wallets. They offer immediate access and convenience for daily transactions.
  • Cold Wallets: These are offline physical devices, like USB sticks. They are used mainly for storing cryptocurrency tokens. Cold wallets provide extra security by being offline, making them less vulnerable to hacking.


Popular digital wallet providers

Several digital wallet providers are leading the market. They offer various features and benefits:

  • Apple Pay: Known for its strong security features and ease of use.
  • Google Pay: Versatile and widely accepted. Google Pay integrates well with Android devices and many online services.
  • Samsung Pay: Uses innovative Magnetic Secure Transmission (MST) technology. Samsung Pay is accepted in more places than many other digital wallets.


Tap-to-Pay methods

Tap-to-pay, also known as contactless payment, uses NFC technology. This allows us to make secure payments. You may be familiar with Tap to Pay on iPhone already. We just tap our card or mobile device near a compatible terminal. This method is fast and convenient, reducing checkout times and enhancing the customer experience.


Benefits of Tap-to-Pay for your business

  1. Speed and Efficiency: Tap-to-pay speeds up the transaction process. This is especially helpful during busy hours.
  2. Enhanced Security: Contactless payments use encrypted data. This reduces the risk of fraud and ensures secure transactions.
  3. Improved Customer Experience: Tap-to-pay is convenient and can enhance customer satisfaction. This can encourage repeat business.


Pros and Cons of Digital Wallets


  •  Security: Digital wallets store sensitive payment information securely. This reduces the risk of theft or loss.
  •  Convenience: They eliminate the need to carry physical wallets and cards. This makes transactions quicker and easier.
  •  Versatility: Digital wallets can store various data, from payment information to loyalty cards and tickets.



  • Acceptance: Not all merchants accept digital wallet payments. This can limit their use.
  • Device Dependence: Digital wallets need charged and working devices. This can be a drawback in some situations.
  • Potential for Theft or Hacking: While secure, the devices storing digital wallets can still be stolen or hacked.


Digital wallets and tap-to-pay methods are becoming more and more popular. Your business needs to adapt and offer these payment options. At UTP, we provide small and medium businesses with the latest payment solutions that are ready to accept the latest methods available. This ensures a seamless and secure transaction experience for your customers. Embrace the future of payments with our range of merchant services, including physical card machines and eCommerce payment gateways.

By staying informed and adapting to new payment technologies, your business can enhance the customer experience and stay competitive in the ever-changing market.