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Service agreement application form
Apply for a UTP Merchant Account now
Get started by telling us about the business. We can confirm eligibility and tailor our response. Most accounts get approved within 24 hours. This form takes a few minutes to complete. When done, you’ll get a contract emailed to you. Sign it and send it back to us. We’ll take care of the rest.
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Finish Later ID
Finish Later Username
Finish Later Password
Finish Later Res
Pre-application questions
completed
completed_date
Channel 
| Online | Face to face |
Seller ID
Document types
Direct Debit Mandates Service Agreements (including transfer agreements) Other Barclaycard documents Faster Processing documents Other
Direct debit mandates
Barclaycard DDM - UK Barclaycard DDM - ROI UTP Rentals DDM - UK Paytek DDM - UK FDGL DDM - UK FDGL DDM - ROI Barclaycard DDM - UK (FP) Barclaycard and UTPR DDM (UK) Barclaycard and Paytek DDM (UK) Barclaycard and FDGL DDM (UK) Barclaycard and FDGL DDM (ROI)
Service agreements
UTP Rentals service agreement Paytek service agreement ROI service agreement UTP Rentals transfer agreement Paytek transfer agreement FDGL transfer agreement
Deployment type
New merchant Additional terminal Renewal (no new terminal) Upgrade (new terminal sent) Swap out Other
Other Barclaycard documents
Barclaycard charges schedule Additional outlet form Barclaycard bespoke charges schedule
Faster Processing documents
Faster Processing upgrade Faster Processing downgrade
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Seller initials (do not proceed if this is incorrect)
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seller_id_lookup
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seller_name
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seller_email
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seller_mobile
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seller_personal_email
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Territory
UK ROI Gibraltar Channel Islands
Territory
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territory
Term (months)
18 48
Do you need to add a new charges schedule
| Yes | No |
Source
| Telesales | Self-gen | Internal sales | Boarding |
Confirm you have performed a site survey
| Confirmation |
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Is there more than one site?
| Yes | No |
Is the merchant present?
| Yes | No |
Getting you started
Which of the following best describes your business
| Sole trader | Ltd company | Partnership | Charity | Club | Other |
Based on what you’ve told us, there may be a better solution for you.
Please give us a call on:
0330 99 99 300
Open Monday to Friday, 9:00am - 5:30pm
Will most of your payments be taken face to face?
| Yes | No |
Does your business take deposits, subscriptions, guarantees or payments before goods/services are delivered/provided?
| Yes | No |
Is this an ecommerce application?
| Yes | No |
Does the business have an existing ecommerce facility?
| Yes | No |
If known, which shopping cart provider is being used?
Is this a virtual terminal application?
| Yes | No |
Is this a rolling contract with a 10p auth?
| Yes | No |
Based on what you’ve told us, there may be a better solution for you.
Please give us a call on:
0330 99 99 300
Open Monday to Friday, 9:00am - 5:30pm
Please confirm you are authorised to sign direct debits from the account you want to be billed from
| Confirmation |
About Your Business - 1 of 4
Not in use - click "Next"
What is the trading name of your business
Please tell us what your business does
Industry classification / MCC code
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Option Label
MCC code
About Your Business - 2 of 4
Not in use - click "Next"
Trading address
Address search
Street number
Sub premises / unit number
Street name
te_addr
City
County
Postal code
Country
About Your Business - 3 of 4
Not in use - click "Next"
Business phone number
Website address
Sole trader
Legal name
Ltd Company
Limited company name
Company registered number (if known)
CRO reference
RBO reference
Is the trading address the same as the registered address?
| Yes | No |
Charity
Registered name of the charity
Charity number
Club
Name of the club
Business type - other
Name of the club
About Your Business - 4 of 4
Not in use - click "Next"
When did the business start trading / become incorporated (month and year - mm/yyyy format)?
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How does your business sell to customers
How is it sold?
| Face to face | Mail order / telephone | Internet | Home trader | Mobile trader | Virtual terminal |
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Card use profile
Please indicate percentage of CARD payments that will be taken:
Card present (face to face transactions)
Card not present (telephone / mail order)
Internet
Total
For the delivery of goods/services, what percentage of CARD turnover relates to the following categories:
a) Sales with deferred delivery of goods
b) Sales completed where a deposit is taken
c) Memberships / subscriptions
d) Extended warranties
Total
For memberships / subscriptions please specify charging period:
Monthly
Quarterly
Annually
Total
For goods delivered after transaction processed - please specify the % of customer orders delivered in:
Same day
1-7 days
8-14 days
15-30 days
31-60 days
60+ days
Total
For extended warranties - years offered and type:
No of years offered
Manufacturer's
Third party
Own warranty
Details of Transferor / Previous Owner
Merchant ID
Lease ID
Legal name of previous owner
Date of previous agreement
Name of previous owner
Email of previous owner
Months remaining on old service agreement
Trading address (old)
Address search
Street number
Sub premises / unit number
Street name
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City
State / Province
Postal code
Country
Financial Details
Not in use - click "Next"
Yearly business turnover
Percentage you'll take by card (at this site)
Annual card throughput
Average transaction value
Are any of your card transactions with other businesses?
| Yes | No |
Percentage of transactions which are with other businesses
Percentage of transactions which are with other businesses
Are any of your card transactions with international customers?
| Yes | No |
Percentage of transactions which are international?
Percentage of transactions which are international?
Bank Details For Your Business
Not in use - click "Next"
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isBankAccountInvalid
Bank sort code
Bank account number
Sortcode
Account number
Name of bank (UK)
Name of bank (UK)
BIC
IBAN
Name of bank (ROI)
Name of bank
Your Details - 1 of 4
Your name
Prefix
Mr Mrs Miss Ms Dr Lord Lady Sir Prof Other
First name
Last name
Email Address
Your email address
EmailValidator
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Validation response
Validation response
Your mobile phone number
Your mobile phone number
Phone number build
Ignore this validation box (read only)
Validation response
Option Label
isPhoneNumberValid
Role or position in the business
| Sole proprietor | Director | Director and shareholder | Shareholder | Partner | Other |
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Other - please select from the list
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Please provide details of any other partners, directors or shareholders owning more than 10% of your businss
How many other people do you need to add?
0 1 2 3
Partnership validation check
Principal 2
Prefix (P2)
Mr Mrs Miss Ms Dr Lord Lady Sir Prof Other
First name (P2)
Last name (P2)
Principal 3
Prefix (P3)
Mr Mrs Miss Ms Dr Lord Lady Sir Prof Other
First name (P3)
Last name (P3)
Principal 4
Prefix (P4)
Mr Mrs Miss Ms Dr Lord Lady Sir Prof Other
First name (P4)
Last name (P4)
Charges Schedule
Not in use - click "Next"
Partnership
Registered name of the partnership
The legal name of your business
ce_name_cc
Price package
| Transaction fee | 1.30% + 3p per transaction |
| Monthly rental (per card machine) | £20 plus VAT |
| Contract length | 18 months |
| Other details: | |
| Refunds | 30p per transaction |
| Set-up fee | £25 |
| Minimum monthly payment charge | £20 |
| Card not present charge | +0.50% |
Note:
We will only charge you the minimum monthly payment charge if the total of your transaction charges during the month is under £20.
In the unlikely event that a transaction is disputed by the owner of the card used to make a payment on your tapeeno facility (also referred to as a chargeback), then a charge of £8 may be applied to your account.
Price package
Option Label
Is this a virtual terminal application?
| No | Yes |
Min bill for virtual terminal account (£)
| 20 | 0 |
Set-up fee for virtual terminal (£)
Eligible for Faster Processing
Yes No
Eligible for Premium Faster Processing
Yes No
Faster Processing
| Yes | No |
Faster Processing product
| Hourly | Intra day | End of day |
Premium Faster Processing
| Yes | No |
Bespoke charges schedule
n.b. enter 2.15 for 2.15%; enter 0.02 for 2 pence
Consumer debit (%)
Option Label
Consumer debit (%)
Consumer debit (p/c)
Consumer credit (%)
Consumer premium credit (%)
JCB (%)
Commercial cards (%)
Visa business debit (%)
Visa business debit (p/c)
International consumer debit (%)
VPAY (%)
International consumer credit (%)
International consumer premium credit (%)
International commercial credit (%)
International Visa business debit (%)
International Visa business debit (p/c)
Unapproved transactions (%)
Non-secure transactions (%)
CNP fee (standard credit and debit) (%)
CNP fee (non-standard credit and debit) (%)
Refunds (£/€)
Authorisation (£/€)
Authorisation (£/€)
Chargebacks (£/€)
Set-up fee (£/€)
Set-up fee (£/€)
Minimum monthly service charge (£/€)
Minimum monthly service charge (£/€)
Data security fee (£/€)
Proactive security fee (£/€)
Document upload portal
Use this section to upload any documentation needed to support the application.
Not in use - click "Next"
Photographs of the business
Two photos are required to include the inside and outside of the business premises. The outside photo should include the sign / trading name of the business.
Upload photos
Service agreement
Not in use - click "Next"
Terminal model / payment solution
Pro
Terminal model / payment solution
Option Label
minimum_rental
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maximum_rental
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Monthly rental (ex VAT)
Airtime
How many card machines / payment systems do you need?
Total rental per month (ex VAT)
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vat_postcode
VAT rate (%)
Option Label
VAT rate (%)
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Card machine configuration
Select the features you would like on your card machine
Gratuities
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Pre-authorisation
le_config_preauth
Cash-Back
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Final Questions - Restrictions on Use
Not in use - click "Next"
Please confirm that you agree that the card machines will not be used for the following:
- Payments for memberships or subscriptions;
- Payments for goods or services which have not been provided;
- Taking deposits;
- Payments for extended warranties or guarantees.
Please tick the box
| Confirmation |
Please confirm that you agree that the card machines will not be used for the following:
- Transactions with countries which are subject to sanctions (Iran, Syria, Sudan, Myanmar, North Korea, Cuba or Russia);
- Payments for services which are illegal, immoral or unethical.
Please confirm that you are not a sanctioned or politically exposed person.
Please tick the box
| Confirmation |
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Marketing preference and alternative formats:
From time to time, Barclays Group would like to contact your business about products and services that may be of interest. From the list below, please select the type of communications the merchant would prefer NOT to receive.
Email
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Telephone
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SMS
ce_mkt_opt_out
Direct mail
ce_mkt_opt_in_mail
Do you require correspondence sent by Barclaycard to be sent in an alternative format (Large print, braille or audio)? If you do, please select one of the options below:
| N/A | |
| Large print | |
| Braille | |
| Audio |
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ECHO Result
Agreement Status
Last Agreement Event
Last Agreement Event Description
Last Agreement Event Date
Agreement documentKey
Agreement VersionKey
Agreement ProfileID
Signing URL Query String
Agreement Expiration
PDF File
Submission
Please click on the submit button below to generate the PDF form. Once you proceed you will not be able to amend any of the data. The PDF will be sent to the following email address:
If you need to correct the email address, please click on the button below.
Once signed you will need to countersign. Your copy will be sent to the following email address:
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