Accounts Executive (Hastings)

Position: Accounts Executive

Status: Permanent

Salary: £24,000 per year

Hours: Full Time (basic hours are 09.00 to 17.30)

Based: Hastings

Our company:

 

UTP is one of the fastest growing merchant service providers in the UK. We provide card machines to small and medium sized businesses in three countries. We are pioneers in security and providing convenient payment methods to our customers.

Our employees are what make up our company. We train each staff member to the highest standard, providing help and guidance at all times.

The role:

 

In this job role, you will be liaising with new and existing customers, dealing with onboarding, renewals, and retentions. You will use our unique selling points and competitive prices to onboard new customers to UTP. Alongside new businesses, you will also be liaising with existing customers. These customers will likely be coming to the end of their agreement and maybe looking to leave us. It will be your job role to offer further products, services and ensure they remain customers. To be successful in this role you need to be resilient, have strong problem-solving skills, and enjoy talking to people.

What you’ll do:

  • Renew existing customers and offer support.
  • Liaise with customers to ensure they are happy with our services.
  • Provide solutions to existing customers to retain business.
  • Quote potential new customers to generate new business for UTP.
  • Work both individually and as part of the team to hit KPIs.

 

This role is perfect for you if you have:

  • Excellent relationship-building skills.
  • Strong planning and organisation skills.
  • The ability to think on your feet and solve problems.
  • Good knowledge of Microsoft Office.
  • High standard of customer service in challenging situations.

 

Why you should join myPOS:

  • Vibrant international team operating in hi-tech environment
  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Refer a-friend bonus as we know that working with friends is fun
  • Annual individual training and development budget
  • Teambuilding, social activities and networks on multi-national level

 

What we offer:

  • Commission pay
  • Performance bonus
  • 21 days of holiday
  • Your birthday off (paid)
  • Company events
  • Company pension
  • Health and wellbeing programme
  • Referral programme
  • Free eye test and payment contribution towards glasses at Specsavers
  • Access to PERKBOX and monthly credit added to your account
  • Dress down Friday

Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process, and we would aim to reach agreement on any changes.

 

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

 

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

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