A big concern before starting a new job is, will the role and the company be right for me? We asked Claire, one of our team leaders about her experience of working as an Appointment Setter in our Hastings office. Here is what she had to say!
Q. How long have you worked for UTP and what first attracted you to the role?
A. I first started working at UTP in May 2017 so now 3.5 years ago, I wanted to try something new and go into a role where I could progress and learn new skills.
Q. What was your experience of the UTP training process? Did it prepare you for the role?
A. I had 1 day’s training followed by a 6 week set up in the development team once performing consistently.
Q. What are your favourite parts of the job?
A. I enjoy colleague interactions and helping other fulfill their role.
Q. How have you found working with your team?
A. I really enjoy working with my team. It can be challenging but the rewards are worth it.
Q. What is the best approach to take when speaking to potential customers?
A. To always have an open mind and be approachable and understanding.
Q. What skills do you think are required to be a successful Appointment Setter?
A. Be open minded, hardworking, enthusiastic, and willing to learn.
Q. What advice would you give to people thinking about taking on the job?
A. Be patient if you put the work in you will reap the rewards.
Q. How have you found working at UTP?
A. I love UTP as a company and I am passionate about myself and others doing well in the company. It is not easy,and there are days that are challenging and don’t always go to plan so you have to be able to adapt to the current situation, I believe that’s something we have all had to learn especially this year. UTP has taught me a lot and I have improved a lot of skills within myself and I’m very thankful for the opportunities I have been given.