All credit card machines supplied by UTP Merchant Services include a full maintenance support package

Our dedicated UK based help desk team of specialists are experienced at remote terminal diagnostics. In the unlikely event that a fault cannot be rectified remotely, we will arrange for a replacement terminal to be dispatched and delivered as quickly as possible in order to minimise disruption to your business.

Contact our Helpdesk – UK Customers

0330 99 99 900

To request a call-back, please email: helpdesk@utpgroup.co.uk

Monday – Friday
08:00 – 20:00

Saturday
09:00 – 17:00

Sunday (and public holidays)
10:00 – 16:00

enquiries@utpgroup.co.uk

Help Centre and FAQs

Do you have a question about merchant services or how it all works?

Help Centre and FAQs

Contact our Helpdesk – Customers Based in Gibraltar

200 600 04

To request a call-back, please email: helpdesk@utpgroup.co.uk

Monday – Friday
09:00 – 21:00

Saturday
10:00 – 18:00

Sunday (and public holidays)
11:00 – 17:00

enquiries@utpgroup.co.uk

Online Shop

Card machine paper for all UTP credit card machines?

Online Shop

Contact our Helpdesk – Customers Based in The Republic of Ireland

0818 100 100

To request a call-back, please email: helpdesk@utpgroup.co.uk

Monday – Friday
09:00 – 21:00

Saturday
10:00 – 18:00

Sunday (and public holidays)
11:00 – 17:00

enquiries@utpgroup.co.uk

New to Card Payments?

How does it all work? What else do I need to process credit cards? Our helpful Beginners Guide is here to help.

Learn More

Switching Suppliers?

Is your business paying too much for your card processing? Switch to our card processing and you save 40%!

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Are you ready to take the next step?