YOU DON'T HAVE TO PAY TO BE PROTECTED

Free to our customers, UTP Shield works without interruption

cash-advance
UTP Graphic Shield

We learn what your average transaction looks like. From normal payment methods to trading times. Our software then picks up any suspicious activity.

We notify you by email or text if anything looks suspicious.

Utp Group Customer Shield 03

"I advise you to take it as it protects your business against fraud"

Serina, on Trustpilot

How UTP Shield works

Utp Group Icon Unlimited Users

CUSTOMER PROFILES

We create a detailed understanding of your business through customer behaviour. This includes your trading hours, the location of your customers and your accepted payment methods. We can accurately spot and notify you of unusual transactions.

Utp Group Icon Risk Threat

LOW AND HIGH RISK

A low level threat could be a customer spending a lot more than average. Yet they pay using chip-and-PIN. We would email you in this situation.

A high level threat is likely to happen online or over the phone. These payments could be made with a fraudulent card or carry a high chargeback risk. We will send you a text and an email, breaking the transaction down for you.

Utp Group Icon Chargeback

FRAUDULENT CHARGEBACKS

Fraudulent chargebacks usually occur with online orders. Upon delivery, the customer will say the item was damaged or lost in the post. They will contact the bank directly and request a refund. Banks typically side with the customer, and will reverse the payment.

Businesses only have a 20% chance of winning a chargeback dispute.